Delivery

DELIVERY

Currently we will be delivering in the following countries;

UAE, however please get in contact regarding other destinations and we will do our best to deliver to you.

 

However you can always email us at  jennifer@wearthehouse.com and we can calculate, shipping and Tax to your specified country. Please always keep updated regarding this page for new countries that we will be shipping to along with shipping rates.

 

We offer Customs Duties in the final price; this may vary depending on where the product is shipping to. The best news is that you will not have to pay any surprise extra payments on delivery as we want to offer you a hassle-free shopping experience, with no more unexpected charges upon delivery, only happiness and joy once you have received our products.

 

SHIPPING METHODS AND COSTS

Please keep updated with this page for further updates on more shipping destinations.

For fast deliveries we have chosen DHL for shipments. Shipping rates vary based on shipment type, destination and your rate will be automatically calculated at checkout.

 

We aim to dispatch all orders within 24 hours (except if we are offering a pre-order) Estimated delivery times are to be used as a reference, will commerce from the date of dispatch and we are not responsible for any delays caused by destination customs clearance processes. Poster deliveries may take a little longer.

 

We offer the following shipping options: However Pre-orders may take a little longer please contact us, after you have placed your order.

 

DESTINATION

SERVICE

WEIGHT

COST

DELIVERED

UAE/DUBAI

DHL STANDARD

2KG/9.5KG

70 AED

0-4 WORKING DAYS

 

 

IMPORTANT DELIVERY INFORMATION

 

We recommend that you consider the following information:

 

  • All orders, require a signature upon receipt
  • We are unable to redirect orders once items have been dispatched, so please ensure there is someone who can sign for your order at the specified shipping address
  • DHL does not deliver to P.0. Boxes or use general delivery
  • If DHL does not find anyone at the indicated address, it will try to deliver the package two more times, leaving a card with instructions on each occasion.

 

 

 

WHEN DO WE DELIVER?

 

Our Online Store does not ship worldwide with DHL currently (please keep updated with this page), delivering 9am-5pm, Monday to Friday.

DHL does not deliver on National holidays, or there maybe a limited service.

 

INSURANCE

 

We ensure each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.

 

TRACKING YOUR ORDER

 

You can check the current status of your shipment from your order confirmation, where there will be a link to DHL and you will be able to track your parcel.

 

TAXES AND DUTIES

 

To ensure that the most accurate pricing and delivery costs are displayed whilst browsing our site, we recommend that you check your basket which will update the delivery charges and taxes according to your order.

Local VAT will be applied once we start shipping to European countries and to the UK.

Some countries maybe shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

The following countries are shipped to on a DDP (Delivery Duty Paid) basis: These will be updated in time. Please keep checking these pages.

 

If a DDU (Delivery Duty Unpaid) destinations is selected, product prices displayed are exclusive of all taxes and duties, as well as EU/UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to release your order from customs on arrival.

As we are unable to advise the amount this may be, we invite our customers to verify local taxes and duties before placing an order. Our Online Store currently ships within the Middle East with DHL and the shipping costs are already included in the final amount of your order. However, as an international courier for your order, DHL may present you with a separate invoice from local authorities for duties owed.