Inaccurate website listings causing frustration, ridiculous wait times on “in stock” items. Communication was reactive and poor at best l. Constant reset of expectations just to be missed over and over. Quality product but not worth the price or the terrible experience.
Dear Casey,
We apologize for any frustration and disappointment caused by our website listings and wait times. We understand the importance of clear communication and strive to improve in this area. We are glad to hear that you found our Blue Emerald Embroidered Needlepoint Pillow to be of high quality. We also offer a 60-day no hassle return policy if you are not completely satisfied with your purchase. Thank you for your feedback and we hope to have the opportunity to serve you better in the future.
Best regards,
David
Customer Service Team
We love our set of 3 gem rugs. They totally complete the vibe of our house. So cute and unique and good quality!!
Zero stars if possible. I requested a refund. The item arrived not as pictured. For the price this is not good quality.
We're truly sorry to hear that your experience did not meet the vibrant and high-quality standards we strive for at Wear The House. It's important to us that each piece not only captivates but also delights, and it sounds like we missed that mark for you.
We understand how disappointing this can be, especially when you're expecting something as unique and bold as our designs. Please remember, we offer a no-hassle 60-day return policy, so you can return your purchase for a full refund during this period.
We would love to make this right for you, whether that means replacing the item or processing a refund. We're here to ensure your satisfaction and hope to resolve this to your benefit. Please let us know how we can resolve this to your satisfaction.
Thank you for your feedback, it helps us improve and continue to brighten spaces and lives with our unique creations.
Warm regards, The Wear The House Team
These rugs are so soft and colorful and they feel so luxurious under your feet! They really make my entire space feel so delicious! I’m addicted! I can’t wait to order more of them for every room in my house! Thank you so much Wear the House!
Absolutely gorgeous. Well made. I love the look and color
These gems are so incredibly beautiful, the design, the workmanship, the colors! I love them so so so much! I just bought the pink and purple round diamond gems too!
I pre-ordered this and *oh boy* was it worth the wait. It looks so perfect on my gold couch with my other two Wear The House cushions. Love everything you do
Wow! I fell in love with this pillow the second I opened it. The delicate pearl & Palm tree pattern has a very retro Palm Springs feel. But what I love most about this pillow is the fringe. It’s the icing on the cake.
This cushion is top quality and looks perfect in my dreamhouse. It also arrived within 3 days. Instant gratification.
These are the most perfect pink pillows! I love them so much! I realize the material is not so cat friendly, so I hope they hold up well. They are soft & plush & absolutely fabulous! They match my dreamhouse pink walls in my room. Love them so much!
Beautiful rug, very good quality, it’s a great addition to my decor. I may be back for another one be soon!
