Shipping Policy
United States
Shipping is free on every order to any US address.
- Gem rugs are made to order by our gifted artisans and ship from our workshop with FedEx, fully tracked. Estimated delivery is 10 to 12 weeks from the order date. We email you when your rug ships.
- Pillows ship from our US warehouse in Georgia when in stock, usually within 2 to 3 business days of your order.
- Original artworks ship from Dubai, tracked and insured, within 5 business days.
Paris Hilton x Wear The House: The Manifestation Gem Rug. The Manifestation Gem Rug is a limited edition of 1,111, made in three production blocks. Every order is allocated to the next open block, and your confirmation email tells you which delivery window you are in.
- Numbers 1 to 150: already made. Ships within days of the 11 November launch.
- Numbers 151 to 555: being made now. Arrives in December.
- Numbers 556 to 1,111: made for you. Arrives mid-January to mid-February.
Numbers are allocated at random within each block and revealed when you unbox your rug. They cannot be chosen or exchanged. The Manifestation Gem Rug ships from our US warehouse in Georgia, fully tracked, and shipping is free to any US address. For international orders, the window above is when your rug ships; courier transit time is added on top.
Paris Hilton x Wear The House: The Manifestation Heart Embroidery Kit ships from our US warehouse in Georgia within a few days of your order.
International
We ship worldwide. Shipping is charged at checkout as a flat rate based on your destination and the size of your order, and covers a tracked courier service. The same production and dispatch times apply.
Import duties and taxes
Orders shipped outside the United States may be subject to import duties, taxes and customs clearance fees set by the destination country. These are charged by the courier on delivery and are the responsibility of the recipient. They are not included in our prices or shipping charges and we are unable to estimate them in advance. Refused or unclaimed parcels are returned to us. In-stock items returned within 60 days will be refunded less shipping and return costs. No refund will be issued on made-to-order items in accordance with our Refunds Policy.
Tracking
Every order is sent with tracking. You will receive a shipping confirmation email with the tracking link as soon as your order is on its way.
Questions
Email info@wearthehouse.com and we will help.
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